How to complain

HOW TO COMPLAIN

The LMC has adopted a generic complaints procedure for LMCs which has been developed by GPC Wales. We aim to provide the best service we can, but may sometimes fall short of the mark and if this is the case we would encourage you to speak to whoever you feel most comfortable with within the organisation at the earliest opportunity, as often the problem can be sorted out straight away. If you have a complaint to make, please don’t be afraid to say how you feel. We welcome feedback to help us improve our standards and you will not be treated any differently because you have complained. We will just do our best to put right anything that has gone wrong.

You can either ring us Tel: 029 22805994 or Email: brotaflmcltd@brotaflmcltd.co.uk

Please click here to view our complaints procedure.